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Effective Date: October 2, 2026

International Home Care Services of New York, LLC uses SMS (text messaging) to communicate with clients, prospective clients, and other individuals who have opted in to receive text messages. By providing your mobile number and consenting to receive SMS messages, you agree to the following Terms and Conditions.

  1. SMS Consent Communication

    Information collected as part of the SMS consent process, including your mobile phone number, will not be shared with third parties for their own marketing purposes. Your information is used to support communications related to our services and your interactions with International Home Care Services of NY, LLC.

  2. Types of SMS Communications

    If you have consented to receive SMS messages from International Home Care Services of New York, LLC, you may receive text messages related to:

    • Appointment notifications, including appointment date and time
    • Appointment confirmations
    • Appointment rescheduling options or notifications
    • Contact information for appointment-related communication

    Example Message:

    “Hello, this is International Home Care Services of NY, LLC. This is a reminder of your upcoming appointment. Please contact us at 1-718-459-4663 if you need assistance. Reply STOP to opt out of SMS messages.”

    SMS messages will be limited to communications related to the purposes described above.

  3. Message Frequency

    Message frequency may vary depending on your appointments, activities, and preferences. You may receive messages when appointment-related communication is necessary, including confirmations, reminders, or rescheduling notifications.

  4. Message and Data Rates

    Standard message and data rates may apply according to your mobile carrier and mobile service plan. International Home Care Services of NY, LLC is not responsible for charges incurred as a result of receiving or sending SMS messages.

  5. Opt-In Method

    You may opt in to receive SMS messages from International Home Care Services of New York, LLC by providing your mobile phone number and selecting the applicable SMS consent checkbox when submitting a form on our website.

    Providing consent to receive SMS messages is optional and is not required to use our services.

  6. Opt-Out Method

    You may opt out of receiving SMS messages at any time by replying STOP to any SMS message you receive from us.

    After you send STOP, you will receive a confirmation message, and you will no longer receive SMS messages unless you choose to opt in again.

  7. Help & Support

    For assistance with our SMS communications, you may:

    • Reply HELP to any SMS message; or
    • Contact us directly:
  8. Additional Options

    If you do not wish to receive SMS messages, you may leave the SMS consent checkbox unchecked when submitting forms on our website.

    You may also contact us directly if you would like assistance with SMS communication preferences.

  9. Supported Carriers and Delivery

    SMS messaging is supported by most major mobile carriers but may not be available in all areas. Message delivery is subject to network availability and other factors outside our control. We are not responsible for delays, undelivered messages, or delivery failures.

  10. Privacy

    Information collected through our SMS consent process will be handled in accordance with our Privacy Notice: https://www.ihcsofny.com/privacy-notice

  11. Eligibility

    To participate in our SMS program, you must be at least 18 years old and the authorized user of the mobile phone number you provide.

  12. Modifications

    We reserve the right to update these SMS Terms & Conditions at any time. Any updates will be posted on this page. Your continued participation in our SMS program after changes are posted constitutes acceptance of the updated Terms & Conditions.

  13. Contact Us